What is the check-in and check-out policy at Resort Hotel Alex Zermatt?
Check-in is at 15:00 and check-out is at 11:00.
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Resort Hotel Alex Zermatt, Zermatt
881US$
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Key details
About Resort
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
- Near the Matterhorn Museum
Great
8.4
9.2
4.5
Loved by guests
"The SPA was the reason for our booking and we were not disappointed."
"The hotel had a beautiful sundeck for enjoying apres ski drinks."
"The location is perfect, right next to the train station and the coop is right across the street."
Resort Hotel Alex Zermatt, rated 8.4/10 on Booking.com, features a rich blend of luxury and tradition with a focus on exceptional service. This 4-star Zermatt hotel offers a wellness area, multiple dining options, and a spacious lounge with a selection of whiskies and cigars.
Rooms & Amenities
The Resort Hotel Alex Zermatt offers spacious accommodations ranging from
Dining & Nearby Options
Dining options include the
Leisure & Activities
A premium wellness area includes an
Services & Business
The hotel features
Must-do experiences
- Hike to Gornergrat for breathtaking Matterhorn views at sunset.
- Taste authentic raclette at Restaurant Schäferstube in town.
- Visit the Matterhorn Museum to dive into local history.
- Shop at Zermatt's weekly market for fresh local produce.
- Take a guided glacier tour for a thrilling alpine adventure.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Budget Double Room
2 persons
22 m²
2 Single beds
Bathtub
room details
Classic Junior Suite
2 persons
36 m²
1 King-size bed
Heating
Bathtub
room details
Standard Double Room
2 persons
22 m²
1 King-size bed
Heating
Bathtub
room details
Superior Double Room
2 persons
28 m²
1 King-size bed
Heating
Bathtub
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Badminton
- Golf course
- Billiard tables
- Table tennis
- Squash
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Resort Hotel Alex Zermatt, guests can indulge in a diverse selection of dining experiences that celebrate both local Valaisian flavors and international cuisine. Whether sipping a morning cappuccino on the terrace or savoring gourmet meals crafted by top chefs, there's a delightful culinary experience awaiting every palate.
Alex Grill
International with a focus on local Valaisian ingredients
Ambiance
A cozy setting perfect for intimate dinners, featuring a warm atmosphere accented by subtle elegance.
Key Offerings
Specialties include vegetarian, vegan, gluten-free, and dairy-free options, all thoughtfully prepared to delight every guest. Enjoy expertly paired wines from around the world.
Reservation
Recommended for a secure seating experience.
Open for dinner from Monday to Sunday, 19:00 - 21:30.
Montana Lounge
Casual lounge offering light fare and refreshments
Ambiance
A relaxed space perfect for reading or socializing, adorned with cozy seating and a welcoming atmosphere.
Key Offerings
Ideal for unwinding with a drink, offering a diverse selection of wines and a menu of lighter snacks.
Reservation
Not needed.
Hours vary.
Smokies
Cigar and whiskey lounge
Ambiance
An exclusive space for cigar smokers, featuring a refined atmosphere for premium cigar enjoyment.
Key Offerings
Specializes in a curated selection of cigars and an impressive array of whiskeys, providing a unique experience for enthusiasts.
Reservation
Not needed.
Hours vary.
Montana Sports Bar
Casual bar with a diverse drink selection
Ambiance
A lively spot featuring a pool table and comfortable divans, perfect for casual gatherings and friendly competition.
Key Offerings
A variety of beverages, ideal for socializing after a day of outdoor adventures.
Reservation
Not needed.
Hours vary.
Location
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
2.2
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.5
km
Landmark
Gorner Gorge
2.0
km
Landmark
Sunnegga
2.7
km
Ski Area
Wolli park for beginners Sunnegga
2.1
km
Theme Park
Forest Fun-Park Zermatt
1.4
km
Beach
Leisee
2.2
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.8
km
Garden
Ricola Herb Garden
2.0
km
Garden
Dossen Glacier Garden
3.4
km
Landmark
Zmutt Glacier
3.0
km
Landmark
Zmutt
3.0
km
Bridge
Hangebrucke
3.4
km
Landmark
Kapelle Mutt
3.0
km
Landmark
Platthorn
3.4
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.6
km
Nearby
Museum
Matterhorn Museum
500 m
Cemetery
Mountaineer's Cemetery
540 m
Church
St Peter's English Church
290 m
Bridge
Photopoint Kirchbrucke bridge
530 m
Church
Parish Church of St. Mauritius
560 m
Bahnhofstrasse
Walk of Climb
400 m
Stellisee 3920 Zermatt
Stellisee
240 m
Hinterdorfstrasse 25
Hinterdorfstrasse
440 m
Hohbalmen
160 m
Castor Mountain
160 m
Murmeli Brunnen
110 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
270 m
Denner Partner
290 m
Triftbachstrasse 7
Bergfuhrerdenkmal
470 m
Restaurants
Steakhouse 'zur alten Muhle'
100 m
Bahnhofstrasse 18
Schweizerhof Kitchen
70 m
Bahnhofstrasse 5
Cheese Factory
100 m
Bahnhofstrasse 5 In Schweizerhof
China Garden
200 m
Bahnhofstrasse 18
Othmars hutte
160 m
Riedweg
Republic Zermatt
240 m
Brantschenhaus 18
Golden India
150 m
Bahnhofplatz 2
Derby
150 m
22 Bahnhofstrasse
Petit Royal Cafe
140 m
Bahnhofstrasse 7 3920 Zermatt
Gusto Matto
170 m
Bahnhofplatz 36
Explore Zermatt
Explore Zermatt
Matterhorn Museum
7 minutes' walk
Local history and culture are showcased through exhibits and artifacts, ideal for gaining insights into Zermatt's heritage.
Gorner Gorge
5 minutes' drive
A natural marvel featuring a spectacular gorge with walking trails, unique rock formations are accessible for unforgettable views.
St Peter's English Church
5 minutes' walk
A quaint church with a warm atmosphere, providing a spiritual retreat in Zermatt with stunning mountain views.
Steakhouse 'zur alten Muhle'
2 minutes' walk
Serving hearty steaks in a rustic ambiance, recommended dishes include the signature steak and delicious local wines.
Schweizerhof Kitchen
1 minute' walk
A modern dining option featuring Swiss cuisine with a twist; reservations are recommended for peak times.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Charlie
United Kingdom,
February
2025
9.0/10
Our stay at Hotel Alex was absolutely delightful! The warm, inviting atmosphere and exceptional dining experience combined with the impeccable spa facilities made for a memorable holiday. The rooms were cozy and well-equipped, perfect for unwinding after a long day on the slopes. However, I did find some areas could use a bit more attention, particularly the service during peak times, which felt a touch overwhelmed.
Rooms
9.0
The rooms were cozy and well-appointed, some even had lovely balconies for enjoying the view. Overall, they offered a comfortable retreat.
Service
7.0
While generally pleasant, the service could be hit or miss during busy periods, but the staff remains attentive and helpful.
Location
10.0
The location is unbeatable! Just a short walk to the train station and ski lifts, making it convenient for all our winter activities.
Dining
10.0
Dining was a highlight of our stay, with an impressive variety of breakfast options and gourmet dinners that truly elevated our experience.
Facilities
9.0
The spa facilities were exceptional; we loved the pool and jacuzzi. It was the perfect way to relax after skiing!
Stephen
United Kingdom,
February
2025
9.2/10
I had an amazing stay at this hotel, which offered stunning views and a unique aesthetic that made it feel special. The meals included in my package were delicious, especially the evening dinners. Additionally, the spa facilities were a great way to unwind after a day of hiking. On the downside, the rooms, while spacious, could benefit from more modern updates. Overall, a fantastic experience that I can't wait to repeat.
Rooms
7.0
The room was spacious and comfortable, featuring a separate bedroom that was perfect for my son. However, it felt a little dated and could be brighter.
Service
10.0
The service was exceptional, with staff frequently checking in to make sure we were enjoying ourselves, which added a personal touch to our stay.
Location
10.0
The hotel is perfectly located just a short walk from the train station and ski lifts, making it incredibly convenient for exploring Zermatt.
Dining
9.0
The dining experience was a highlight, with a rich breakfast buffet and excellent dinner options that always impressed me.
Facilities
10.0
The spa facilities, including the pool and sauna, were top-notch and provided the perfect environment to relax after a long day outdoors.
Delicious dining options
Rooms need modern updates
Emily
United Kingdom,
January
2025
9.4/10
My stay at Hotel Alex was fantastic! The cozy atmosphere and unique decor created a lovely retreat after a day on the slopes. I absolutely loved the exceptional dining experience, but I found some of the lunch options could have been more varied. The spa facilities were a highlight, offering a relaxing escape. Overall, it felt like a great value for the quality provided, especially considering the superb service and convenient location.
Rooms
9.0
The rooms were spacious with a comfortable layout, featuring a cozy seating area and a lovely balcony. They truly felt luxurious while maintaining a homely charm.
Service
10.0
The level of service was outstanding. The staff were attentive and genuinely cared about making my experience enjoyable, always checking in on dining preferences.
Location
10.0
The location is ideal, just a short walk from both the train station and the ski lifts, making it rather convenient for both skiing and exploring Zermatt.
Dining
9.0
Dining at the hotel was a delight! The variety and quality of food, particularly the dessert buffet, were exceptional, though I wished for more diverse lunch options.
Facilities
9.0
The spa facilities, including the pool and jacuzzi, were excellent. I appreciated the tranquil environment, perfect for unwinding after a busy day.
Exceptional dining experience
Limited lunch variety
Samantha
United Kingdom,
December
2024
9.0/10
I had a delightful stay at Hotel Alex during our ski trip! The ambiance was vibrant and welcoming, and the location was perfect for easy access to skiing and local shops. The staff truly made a difference with their warmth and helpfulness. However, while the dining experience was enjoyable, a bit more variety in the breakfast options would have been nice. Overall, it was a fantastic getaway, and I look forward to returning.
Rooms
9.0
Our room was beautifully decorated and had an amazing view of the surrounding area, making it feel special.
Service
10.0
Service was exceptional; the staff went above and beyond to ensure we had everything we needed for a great stay.
Location
10.0
The location was incredibly convenient, just a few minutes' walk to the train station and ski lifts.
Dining
7.0
The dining experience was lovely, but I felt that the breakfast could use a bit more variety to cater to different tastes.
Facilities
9.0
The pool and spa facilities were a highlight, offering a relaxing retreat after long days on the slopes.
John
United Kingdom,
November
2024
8.6/10
Hotel Alex offers a lovely stay right in the heart of Zermatt, characterized by its beautiful ambiance and spacious rooms. The dining experience is generally excellent, though prices can be on the higher side, which might catch some guests off guard. The spa facilities and the cozy bar add to the experience, but some guests might find a few service staff a bit gruff. Overall, it's a charming hotel with a family-run atmosphere that has its ups and downs.
Rooms
9.0
The room we stayed in was lovely and spacious, complete with a cozy lounge area and a balcony that provided lovely views of the mountains.
Service
7.0
The service was generally attentive, with staff making an effort to ensure guests had what they needed, although some interactions felt a bit off.
Location
10.0
The hotel's location is fantastic, just minutes from the train station and within easy reach of ski lifts, making it very accessible.
Dining
8.0
The dining options were delightful, with meals that were thoughtfully prepared, though they leaned towards the pricey side.
Facilities
9.0
The spa area with its pool, jacuzzi, and sauna provided a great way to relax after a day of exploring, contributing significantly to my enjoyment of the stay.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in for free.
Breakfast
At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian
Year renovated:
2012
Number of floors:
5
Number of rooms:
84
Former name
Hotel Alex
FAQs
About Resort Hotel Alex Zermatt
How far is the Resort Hotel Alex Zermatt from the nearest train station?
The hotel is centrally located only 250 m from Zermatt railway station.
What are the dining options available at Resort Hotel Alex Zermatt?
The hotel features an excellent on-site restaurant serving grill specialties and offers breakfast for an additional charge.
Is there a fitness center available at Resort Hotel Alex Zermatt?
Guests can enjoy access to a fitness center equipped with state-of-the-art machines.
What are some nearby attractions to Resort Hotel Alex Zermatt?
Nearby attractions include the Matterhorn Museum (0.5 km) and Gorner Ridge lookout (3 km).
What amenities are included in the rooms at Resort Hotel Alex Zermatt?
Rooms are equipped with a flat-screen TV, coffee maker, toiletries, and some feature a balcony.
How far is Resort Hotel Alex Zermatt from Sion airport?
The hotel is approximately 80 km from Sion airport.
Is there a smoking area at Resort Hotel Alex Zermatt?
The hotel features an elegant smokers' lounge for cigar and whiskey enthusiasts.
What entertainment options are available for children at Resort Hotel Alex Zermatt?
The hotel offers a children's play area, board games, and babysitting services.
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