Resort Hotel Alex Zermatt, Zermatt
533US$
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Key details
About Resort
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
165 sq. feet
Bed options:
1 Single bed
Mountain view
Heating
Bathtub
room details
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Classic Junior Suite
Max:
2 persons
390 sq. feet
Bed options:
1 King-size bed
Mountain view
Heating
Bathtub
room details
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Standard Double Room
Max:
2 persons
240 sq. feet
Bed options:
1 King-size bed
Mountain view
Heating
Bathtub
room details
Check Prices
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Getting around
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What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included
General
- No smoking on site
- Internet access
- No parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Badminton
- Golf course
- Billiard tables
- Table tennis
- Squash
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
Map view
street view
Bodmenstrasse 12,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
1.4
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4800 ft
Moosstrasse
Gorner Gorge
1.2
mi
Sunnegga
1.7
mi
Ski Area
Wolli park for beginners Sunnegga
1.3
mi
Theme Park
Forest Fun-Park Zermatt
4700 ft
Beach
Leisee
1.4
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.1
mi
Garden
Ricola Herb Garden
1.4
mi
Garden
Dossen Glacier Garden
2.1
mi
Zmutt Glacier
1.9
mi
Zmutt
1.9
mi
Bridge
Hangebrucke
2.1
mi
Weiler Zmutt
Kapelle Mutt
1.9
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.2
mi
Platthorn
2.2
mi
Nearby
Museum
Matterhorn Museum
1700 ft
Cemetery
Mountaineer's Cemetery
1800 ft
Church
St Peter's English Church
1000 ft
Bridge
Photopoint Kirchbrucke bridge
1800 ft
Church
Parish Church of St. Mauritius
1900 ft
Bahnhofstrasse
Walk of Climb
1300 ft
Stellisee 3920 Zermatt
Stellisee
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1500 ft
Hohbalmen
600 ft
Castor Mountain
600 ft
Murmeli Brunnen
400 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
900 ft
Denner Partner
1000 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1600 ft
Restaurants
Bodega Bacchus
0 ft
Bodmenstrasse 12 3920 Zermatt
Kitchen Around
200 ft
Bodmenstrasse 14 Zermatt 3920
Stazione
400 ft
Bahnhofplatz 1 Next to the train station
Bahnhofbuffet Non Solo Treno
500 ft
Bahnhofstrasse
Swiss Chalet
700 ft
18 Bahnhofstrasse
Walliserkanne
800 ft
32 Bahnhofstrasse
Restaurant at Hotel Butterfly
500 ft
Bodmenstrasse 21
China Garden
700 ft
Bahnhofstrasse 18
Restaurant Potato
400 ft
Bahnhofstrasse 10
Derby
500 ft
22 Bahnhofstrasse
Reviews and Ratings <br />
Feedback from previous guests about their experience.
90%
loved the resort and would return for another relaxing stay
Delicious dining options
Exceptional spa facilities
Rooms need modern updates
Could be brighter
9.0/10
Perfect
Rooms
8.6
Location
10.0
Service
8.8
Dining
8.6
Charlie
United Kingdom,
February
2025
9.0/10
Our stay at Hotel Alex was absolutely delightful! The warm, inviting atmosphere and exceptional dining experience combined with the impeccable spa facilities made for a memorable holiday. The rooms were cozy and well-equipped, perfect for unwinding after a long day on the slopes. However, I did find some areas could use a bit more attention, particularly the service during peak times, which felt a touch overwhelmed.
Rooms
9.0
The rooms were cozy and well-appointed, some even had lovely balconies for enjoying the view. Overall, they offered a comfortable retreat.
Service
7.0
While generally pleasant, the service could be hit or miss during busy periods, but the staff remains attentive and helpful.
Location
10.0
The location is unbeatable! Just a short walk to the train station and ski lifts, making it convenient for all our winter activities.
Dining
10.0
Dining was a highlight of our stay, with an impressive variety of breakfast options and gourmet dinners that truly elevated our experience.
Facilities
9.0
The spa facilities were exceptional; we loved the pool and jacuzzi. It was the perfect way to relax after skiing!
Stephen
United Kingdom,
February
2025
9.2/10
I had an amazing stay at this hotel, which offered stunning views and a unique aesthetic that made it feel special. The meals included in my package were delicious, especially the evening dinners. Additionally, the spa facilities were a great way to unwind after a day of hiking. On the downside, the rooms, while spacious, could benefit from more modern updates. Overall, a fantastic experience that I can't wait to repeat.
Rooms
7.0
The room was spacious and comfortable, featuring a separate bedroom that was perfect for my son. However, it felt a little dated and could be brighter.
Service
10.0
The service was exceptional, with staff frequently checking in to make sure we were enjoying ourselves, which added a personal touch to our stay.
Location
10.0
The hotel is perfectly located just a short walk from the train station and ski lifts, making it incredibly convenient for exploring Zermatt.
Dining
9.0
The dining experience was a highlight, with a rich breakfast buffet and excellent dinner options that always impressed me.
Facilities
10.0
The spa facilities, including the pool and sauna, were top-notch and provided the perfect environment to relax after a long day outdoors.
Delicious dining options
Rooms need modern updates
Emily
United Kingdom,
January
2025
9.4/10
My stay at Hotel Alex was fantastic! The cozy atmosphere and unique decor created a lovely retreat after a day on the slopes. I absolutely loved the exceptional dining experience, but I found some of the lunch options could have been more varied. The spa facilities were a highlight, offering a relaxing escape. Overall, it felt like a great value for the quality provided, especially considering the superb service and convenient location.
Rooms
9.0
The rooms were spacious with a comfortable layout, featuring a cozy seating area and a lovely balcony. They truly felt luxurious while maintaining a homely charm.
Service
10.0
The level of service was outstanding. The staff were attentive and genuinely cared about making my experience enjoyable, always checking in on dining preferences.
Location
10.0
The location is ideal, just a short walk from both the train station and the ski lifts, making it rather convenient for both skiing and exploring Zermatt.
Dining
9.0
Dining at the hotel was a delight! The variety and quality of food, particularly the dessert buffet, were exceptional, though I wished for more diverse lunch options.
Facilities
9.0
The spa facilities, including the pool and jacuzzi, were excellent. I appreciated the tranquil environment, perfect for unwinding after a busy day.
Exceptional dining experience
Limited lunch variety
Samantha
United Kingdom,
December
2024
9.0/10
I had a delightful stay at Hotel Alex during our ski trip! The ambiance was vibrant and welcoming, and the location was perfect for easy access to skiing and local shops. The staff truly made a difference with their warmth and helpfulness. However, while the dining experience was enjoyable, a bit more variety in the breakfast options would have been nice. Overall, it was a fantastic getaway, and I look forward to returning.
Rooms
9.0
Our room was beautifully decorated and had an amazing view of the surrounding area, making it feel special.
Service
10.0
Service was exceptional; the staff went above and beyond to ensure we had everything we needed for a great stay.
Location
10.0
The location was incredibly convenient, just a few minutes' walk to the train station and ski lifts.
Dining
7.0
The dining experience was lovely, but I felt that the breakfast could use a bit more variety to cater to different tastes.
Facilities
9.0
The pool and spa facilities were a highlight, offering a relaxing retreat after long days on the slopes.
John
United Kingdom,
November
2024
8.6/10
Hotel Alex offers a lovely stay right in the heart of Zermatt, characterized by its beautiful ambiance and spacious rooms. The dining experience is generally excellent, though prices can be on the higher side, which might catch some guests off guard. The spa facilities and the cozy bar add to the experience, but some guests might find a few service staff a bit gruff. Overall, it’s a charming hotel with a family-run atmosphere that has its ups and downs.
Rooms
9.0
The room we stayed in was lovely and spacious, complete with a cozy lounge area and a balcony that provided lovely views of the mountains.
Service
7.0
The service was generally attentive, with staff making an effort to ensure guests had what they needed, although some interactions felt a bit off.
Location
10.0
The hotel's location is fantastic, just minutes from the train station and within easy reach of ski lifts, making it very accessible.
Dining
8.0
The dining options were delightful, with meals that were thoughtfully prepared, though they leaned towards the pricey side.
Facilities
9.0
The spa area with its pool, jacuzzi, and sauna provided a great way to relax after a day of exploring, contributing significantly to my enjoyment of the stay.
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